Wii froze while updating
As Nintendo is sticking to its guns and refusing to class this as a ‘fault’, High Street stores don’t technically have an obligation to refund you, especially as you’ll have to have broken the seal to have noticed the problem in the first place.
If you have this problem and this solution didn’t help, please let us know in the comments.However, the Switch includes a substantial battery to power it, and therefore you’ll need a pretty powerful battery pack to charge it quickly enough.A standard battery pack’s voltage output may be too low to charge the device.Look at the console in a darkened room and see if any light is coming from the screen. Hold the POWER Button for 12 seconds or more to turn the console off.
Then, press the POWER Button again [emphasis added] to turn the console on again.” That last bit is important.Related: Nintendo Switch vs PS4 and Xbox One This has unfortunately been a pretty common problem among early units, and a particular issue for us.