Sophos control center not updating

17-Apr-2020 12:47

Users are complaining of slow performance across the board, specifically mentioning outlook (20), internet explorer, file explorer, visio.

User base is predominantly XP SP3, and a few Win7 Pro.

You may find that you cannot yet download and use the latest version on the list below.

This is because Sophos releases the software over a number of days, but publishes the release notes on the first day.

Go to the following folder and edit the file using notepad: For Windows 7 – Program Data Sophos Auto Update Config For Windows XP – Program Files Sophos Auto Update Config You may need to give the user editing the file permissions to write to the folder, my user account had read only.Sophos installs components required for features that aren’t available in your license or that aren’t currently enabled in your Sophos Central policies.This makes it easier to enable the features if you upgrade your license or policies. Sophos never forces this restart and there is no impact on protection or threat detection updates during the period before the restart.You should now find the Secondary location is editable.

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By default, computers get the latest Sophos product updates automatically. Be sure and change this back to Normal after testing. The application needs to be run as an application on each client Mac to do the actual installation.